Invitation Only · Customer Roundtable

Off the record: where security leaders say what they think.

An invitation-only roundtable for executives in charge of large security programs.

Join a room full of your peers for a private discussion covering the most effective improvements, biggest challenges and unsolved issues in your physical security program.

WhenAugust 26–27, 2026
WhereHiveWatch HQ, El Segundo, CA

Why you should come

This isn't a user conference.

It’s a working session with people who have your job and your problems.

What's shared stays private

Often your biggest challenges—from insider threats to global facility vulnerabilities—can’t be discussed publicly. That is why this closed-door event operates strictly under the Chatham House Rule.

Crowdsource your next big idea

Security leaders from programs just as complex as yours, working through the same problems in real time. The best fix for your GSOC might come from the person sitting next to you.

A sneak peek at what's next

We’re showing you what we’re building before it’s built. Poke holes, ask “why not this instead,” tell us what we’re missing.

Sit in our operator's seats

Walk through the GSOC we operate daily and the great new space we set up for them: the layout, the tech stack, and the reasoning behind both. You’ll see how we set up the space for focus during long shifts, and the tools our analysts rely on, shift after shift.

The floor is yours

No panel format, no time limit on the hard questions. Our product, design, and SOC leaders are just around, the whole time, for whatever you want to ask.

The schedule

Loose by design.

The good stuff happens between sessions anyway.

Wednesday

August 26

4–7 p.m.HiveWatch Grand Opening Celebration at HQDrinks, food, and a first look at the new space. Come as you are.

Thursday

August 27

6:30 a.m.Optional group workoutBeach run, yoga, or F45 — your call. (Sleeping in is also a workout.)
8:45 a.m.Breakfast in The Hive
9:30 a.m.Welcome and kickoff
11:45 a.m.Lunch and catch-up timeWe know you have a day job.
1 p.m.Behind-the-scenes HiveWatch GSOC tour
1:45 p.m.Sessions + Sneak peekWeigh in on what we’re building, and bring your wishlist for the GSOC toolkit.
2:45 p.m.Closing, then back to the hotel for some downtime
5:15 p.m.Head to SoFi Stadium
7 p.m.Rams vs. Chargers on-field suite at SoFi Stadium
What we'll dig into

Real conversations, not conference panels.

Autonomous work: How much automation (and what kind) is right for physical security incident response?

 

As we’ve proven, AI agents are great at the grind: triaging noise, closing out the obvious stuff. But what happens when it gets it wrong? How much more accurate are robots than humans? And with so many new ways to automate incident response (think drones, robots, even loudspeakers), which are right for your program while still keeping humans safe? Some calls still belong to a person, but where is that line? We’ll have a guest speaker to facilitate a conversation about how you might define it for your security program.

Whose duty is it to care?

 

Duty of care changed permanently in December 2024 after the UHC shooting. Every security program owner we spoke to made changes after the incident. It’s time to look back and answer the harder question: Have we done enough? We’ll get into discussions: what did you change, have any changes been quietly rolling back, who owns the call when legal and security disagree, and how you protect people without turning badge-in into a border crossing.

Wishlisting

 

It wouldn’t be Los Angeles if we weren’t “manifesting” something during this event. Bring your wishlist of things that would make life in your security program easier. It doesn’t have to be related to software, but rather the program as a whole. We run a GSOC too, and we are bringing our team in to collaborate with you in what we hope is a lively discussion around all the things we wish could be changed to improve our SOC: be it staffing, software, hardware, buildings… you name it.

Sneak peek: HiveWatch's next moves

 

You’ll see what we’re building next before the rest of the world does. And in doing so, we’re asking for your honest feedback: what sounds exciting? Where would you like to have more input? What have we not considered that we should?

We’ll review recently-released capabilities, demo beta versions of new ideas, and provide insight into our vision for the next 12 months.

HiveWatch GSOC Tour

Our command center experience is an extension of our customer experience.

Walk through our new GSOC with the people who built it. We’ll go through every design decision — including the ones we’d make differently. We run a SOC too.

  • Lighting and sound design for operators
  • Ergonomics that hold up over a full shift
  • Redundancy and business continuity planning
  • Emergency response readiness
  • Using our own GSOC as a testing ground for what we ship
Staying the weekend? Good call.

You're already in LA. The weather is doing its LA thing.

Five things that might convince you to stay the weekend:

Learn to surf at El Porto

Manhattan Beach’s famous break is basically our backyard. Learn to Surf LA runs lessons every day, year-round. You’ll be terrible at first. That’s part of it.

Griffith Observatory at sunset

Free admission, real telescopes, and the best view of the Hollywood Sign and the entire LA basin. Go an hour before sunset and thank us later. griffithobservatory.lacity.gov

The Getty Center

World-class art, jaw-dropping architecture, and gardens with a view — all free (just reserve a time). Even the tram ride up is worth it. getty.edu/visit/center

Warner Bros. Studio Tour

Go behind the scenes on real working sets in Burbank. The closest most of us will get to a Hollywood credit. wbstudiotour.com

Rooftop Cinema Club, DTLA

A movie under the stars with skyline views, lounge chairs, and wireless headphones. Date-night energy, even if your date is a work laptop. rooftopcinemaclub.com

The fine print

Invitation-only. Limited seats. Off the record.

Chatham House rule throughout: speak freely, share share insights, discretion is guaranteed. Questions? Reach out at events@hivewatch.com.