Posted on March 17, 2026 by Jenna Hardie -
Challenges
- The idea of needing full time people dedicated to watching the alarms and cameras on site at their Global Security Operations Center (GSOC) no longer made financial sense.
- Prior to the pandemic, GSOC operators would respond to an average of 100 emails and 500 alarms a day. After lockdown, the number went to only about 10 emails and 5 alarms a day.
- They were paying hundreds of thousands of dollars a year to staff and upkeep a solution that no longer seemed all that necessary.
Results
- The company immediately saw substantial cost savings as they switched from an entirely in-house and on-premises GSOC staffed by third party security guards, to HiveWatch.
- Refining processes with GSOC managers over time helped the company get to the level of security they wanted to be at.
- More time for strategic security projects.
