The team at HiveWatch believes that security technology should work for you, not the other way around. Over the past quarter, our team has been hard at work refining the HiveWatch® GSOC Operating System (OS) based on what matters most – your feedback.
“We need to order an expander for this thing,” the Command Center Operator told me as I reviewed the updated Standard Operating Procedures (SOPs). In front of me was a massive desktop display with dozens of plastic sheets holding endless pages of SOPs for our security team. The rainbow of colors, each representing a different incident type – from natural disaster to replacing a lost badge – was as extravagant as it was intimidating.
Giving a new meaning to the phrase, “See something, say something,” now HiveWatch is helping to empower employees to report incidents directly from their mobile devices.
Introducing our latest feature: QuickReport in the HiveWatch® GSOC Operating System (OS).
Easily download QR codes directly from the GSOC OS and place them throughout your facilities, allowing employees to report incidents they observe during their shifts. HiveWatch’s incident submission portal enables users to report incidents efficiently, providing options to add detailed descriptions, attach media, and remain anonymous if desired.
There’s a shift happening in global security operations centers (GSOCs). Centralized monitoring and response from a GSOC is often done for a global enterprise across multiple locations, but more recently, a lot of these organizations are reducing the size of these locations and shifting toward more regional locations. Even with fewer locations to oversee, there can still be challenges to identifying the right jurisdiction for emergency response and communications.
If we had to pick a theme for the latest product updates, it would be: customization.
Two years ago, I wrote an essay, “Security Doesn’t Scale!” Today, I’m here to tell you that’s no longer true.
